When Nathan Lindsey of Skelton Moore made the decision to leave his former firm and launch a new practice, the stakes couldn't have been higher. Active clients were transitioning, expectations for excellent service remained unchanged, and an entirely new operational infrastructure needed to be built — fast.
"When you are starting your own firm, especially if you are transitioning active clients, your biggest fear is dropping a ball. You have to maintain the level of excellent service you were providing while simultaneously getting new business operations up and running from scratch."
The challenge wasn't just starting a firm — it was doing so without disruption, errors, or lost momentum.
Rather than attempting to build operations internally while practicing law full-time, the firm chose to partner with Legal Back Office from day one.
"Bringing in Legal Back Office to launch our new firm gave us the reassurance that we had a trusted partner as a backstop for operations."
Legal Back Office's experience in law firm management, combined with an understanding of client-specific requirements, made them a natural choice during a critical transition period.
Legal Back Office immediately stepped in to design and implement core operational systems, with a particular focus on:
Systems implemented included:
With operations and accounting handled, the firm was able to focus where it mattered most — on clients and growth. “We relied on Legal Back Office to set up our operations and accounting systems so that we could spend more time focused on the practice of law and serving our clients during a critical transition period.”
This support allowed the firm to immediately prioritize client needs, expand relationships, and build momentum in its first year — without being slowed down by administrative burdens.
Beyond systems and processes, the greatest value came from peace of mind and strategic freedom.
“Having Legal Back Office provided the peace of mind in knowing someone else could help problem solve operational needs while we problem solved for our clients.”
Instead of getting bogged down in day-to-day administrative details, the leadership at Skelton Moore could think strategically about growth, structure, and the future of the practice.
These systems created clarity and stability at a time when many new firms struggle with financial uncertainty. The infrastructure LBO built wasn’t just functional — it was the foundation for confident, strategic growth in year one and beyond.
“We were aware of client-specific accounting needs and Legal Back Office was flexible and adept enough to help us build workflows that could handle those needs.”
“The cost of Legal Back Office is far less than the cost of mistakes, missed revenue, or lost billable hours spent on administration.”
Launching a firm isn’t just about opening the doors — it’s about building the right infrastructure so growth is possible. Legal Back Office handled the operational complexity so Skelton Moore could focus on what they do best.
“Legal Back Office’s support was material to helping us build the infrastructure we needed to succeed and plan for growth, and we would highly recommend the Legal Back Office team to anyone considering launching a new firm.”
Copyright © 2025 – All Rights Reserved – Site Design by Legal Back Office
.svg)
